Welcome to Snowell ("we", "our", or "us"), a registered business name in Ontario, Canada.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, subscribe to updates, or interact with our products and services.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
The primary personal information we collect is your email address when you voluntarily subscribe to receive updates about our products and services.
We may also automatically collect limited technical information, including:
- IP address
- Browser type
- Device information
- Basic website usage data
- Security and diagnostic logs
This information may be collected through our infrastructure and third-party service providers.
We do not collect payment information through the Snowell website.
2. How We Use Information
We may use your information to:
- Send product updates and announcements
- Communicate news about our products and services
- Provide newsletter communications
- Improve website functionality and security
- Protect against abuse, fraud, or unauthorized access
We do not sell your personal information.
We do not use your information for third-party advertising.
3. Email Communications
By submitting your email address, you consent to receiving communications from us related to Snowell and our products.
You may unsubscribe at any time by:
- Clicking the unsubscribe link included in our emails
- Contacting us directly
Unsubscribing may take a reasonable period of time to process.
4. Third-Party Service Providers
We use third-party service providers to operate our website and communications, including:
- Brevo (formerly Sendinblue) - email communications and mailing list management
- Cloudflare - website hosting, security, and content delivery
These providers may process technical and personal information in accordance with their own privacy policies.
You can review their policies here:
- Brevo Privacy Policy: https://www.brevo.com/legal/privacypolicy/
- Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/
We do not control how third-party providers process data under their own policies.
5. Data Retention
We retain your email address until:
- You unsubscribe
- You request deletion
- We no longer require the information for legitimate business purposes
Certain technical or security-related logs may be retained for a limited period for operational and security purposes.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Unsubscribe from email communications at any time
To exercise these rights, please contact us using the information below.
7. Data Security
We take reasonable measures to protect information processed through our website and services.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
9. International Users
Snowell is available globally.
Your information may be processed in countries outside your country of residence, including countries with different data protection laws.
By using our website and services, you acknowledge that such transfers may occur.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised Effective Date.
Your continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us at: support@snowell.io.